Customer Testimonials

Madrona Brothers was once again on-time and within budget, doing a great job.

Dallas Kennedy - Natick, MA

 


 

We worked with Marcelo Madrona. We had several contractors give come out and gives us quotes. Marcelo was by far the most knowledgeable and had the best ideas. He was head and shoulders above his competitors. His quote was in the middle of the range.

Marcelo's team was great. They arrived every day by 7:45 am, were pleasant to chat with, cleaned up as they went along and left the work area tidy every night. Geronimo (I may not have the spelling right) placed about 98% of the stones and he was an artist. He was amazing to watch, studying the wall, finding the right stone, chipping it as needed to make it fit perfectly.
What really impressed us was the supervision of the team by Marcelo. How many contractors have you hired where you never see the guy who sold the job again? Not Marcelo. He sold the job and he supervised it very closely, on site virtually every day, often twice a day, answering our questions, giving directions to his team. He was easy to work with and very personable.
We would definitely hire him again, recommend him to others and are happy to be a reference.

Description of work:

Removed existing field-stone retaining wall. Built new wall with 1-3" new stones, solid foundation and gravel drainage behind wall with perforated pipe. Installed 2" blue-stone cap. Wall measures approximately 90 ft long by 2 ft high.

David Elsbree - Southborough, MA

 


 

Vincente and his whole team was a pleasure to work with! We wanted to re-do our front and back patios, as well as re-do two walkways to the house. All were previously installed flagstone and failing and we wanted to put in pavers. Vincente spent a lot of time with us giving us pros and cons of various options. He even gave us a place to go to check out various materials and a full color catalog.

We got quotes from three vendors and Madrona was in the middle - but all were very similarly priced. I just got a feeling that Vincente was an honest guy who would do good work - and boy was I right!

The first day of construction, it was realized there was 10" of concrete under our existing patio - an unforeseen condition. There was never a discussion of increased price, and within an hour, the appropriate equipment was brought in to deal with the situation.

At one point, I realized they weren't going to be finished by a certain weekend and we were having 20 teenagers over for a party. We asked if they could concentrate on the back deck as that's where we would be. They put all the workers on that site and it was done in time for the party.

At the end of the day, we have four great looking sites which were an eye-sore before. The price charged was exactly what he said it was going to be and we couldn't be happier with the work or the process. HIGHLY recommended!!!

Description of work:

New front/back porch and two walkways (pavers).

Christopher Brown - Wayland, MA

 


 

I have used Mardona Brothers for over a year and whenever I have a large project to be done they're my first call. I've used them for a range of services from general landscaping, weekly mowings, mulch placement, and gutter cleanings.

My first experience was a large scale clean up of my new home. They were quick efficient and very fair on price. Since then, they are always prompt, courteous and very thorough.
I do a lot of my own lawn work now, but whenever I have large project to be done, they are my first call.

Description of work:

I've used Madrona for several landscaping projects from yard cleanings, weekly mowings, etc.

Beth Delaney - Natick, MA

 


 

Madrona Bros. Inc. has provided us with both professional landscaping and construction services which have consistently surpassed our expectations. Madrona Bros. personnel are hardworking, professional and courteous, going out of their way to make the customer happy. At every point during a major construction project, Madrona Bros. kept us well informed going over all aspects of the project in detail. There were never any surprises and the emphasis Madrona Bros. places on customer service is evident. In this day and age where integrity seems ever absent when dealing with so-called professionals, I can truly state that Madrona Bros. has always been both honest and professional in all its dealings with us. Moreover, Madrona Bros. provides skilled individuals that get the job done in a timely fashion, on schedule and to the full satisfaction of the customer. We have dealt with many companies in our time and Madrona Bros. is one company that we want on our go-to list; we have happily referred Madrona Bros. and will continue to do so going forward.

Brian G. – Southborough

 


 

If I were to choose one word to describe the work of Madrona Brothers it would be: Magical.

On two separate occasions we worked with Madrona Brothers on major projects around our home… Our second project was far more ambitious replacing a deck and hundreds of square feet of uneven dirt and replacing them with a stunning dual level stone patio. The end results exceeded our lofty expectations.

The results were spectacular... they worked to understand our intent, style and budget – their only limitation being our imagination. We were presented not only with many options at various price points but also with expert opinion honed over years of experience. The projects were expertly planned, executed on time and supervised by a master craftsman and perfectionist that paid attention to every detail to ensure the highest quality end result.

Madrona Brothers turned drab, and boring into unique and beautiful. The experience of working with the team was the best I’ve ever had with a contractor. There were no high-pressure sales tactics, they never attempted to upsell us outside our budget, and they were congenial and friendly every time we spoke with them. I cannot more highly recommend Madrona Brothers. They will deliver expert advice, amazing quality, and great pricing that will transform your home. Simply, they will perform magic.

Josh M. - Framingham, MA

 


 

I like everything about them. Every single day the guys are very courteous and hard working… They are very conscientious and do their job very, very well… Everything is looking great. I would use them in the future if I ever need their service again.

David M. - Upton, MA

 


 

We chose Madrona Bros. because Marcelo's proposal integrated [a complete] solution… They reproduced the unique brick pattern on our driveway. They were punctual, thoughtful, courteous and neat. Marcelo carefully discussed the few issues that arose during the course of the project, and made adjustments according to our preferences. The crew did a meticulous, professional job. We couldn't be more pleased.

Hume V. - Somerville, MA

 


 

In the past 4 years working with Madrona Bros. on our three sites in Brighton ,Newton and Framingham,we have found them to be prompt ,accommodating and very professional landscapers.

Ken C. - Maintenance Manager - Jewish Community Housing for the Elderly

 


 

We had quite a bit in our backyard plan-5 new trees, 2 new walkways, a bluestone patio, a rock garden wall, new bushes planted in many spots and a large amount of new ground cover(winter creeper), new sod and complete irrigation system. For the patio, we required a lot of additional fill to level it off… Vincent was responsive with his quote, quick to answer questions, and listened carefully to what we wanted. The whole project went very well. They guaranteed the work for 1 year. Vincent kept us involved at every step as we worked out detailed design issues.

Forrest P. – Lexington, MA

 


 

I couldn't be happier with the job Madrona Bros did for me. Vincent quoted the initial work with me, and brought in a landscaping designer to help plan the project…I had expected that I might not see Vincent very much during the actual execution phase, but he was at my house most every day making sure that every detail was done right. When the inevitable changes to the plan came up, Vincent couldn't have handled them better. Most adjustments and changes were agreed to happily with no impact on the cost of the project. In every case, Vincent's top priority was to make sure that I was satisfied. I heartily recommend Madrona Bros for any landscaping project.

Josh K. - Needham, MA

 


 

This was a large project for us…There were a few bumps (thanks to Mother Nature), but Marcelo addressed those and in the end, we have a retaining wall that is just stunning and a new backyard. The job began as scheduled and finished on time. Marcelo communicated well and always followed up.

Sally M. - Framingham, MA

 


 

They are tremendously professional.  They have the best equipment. I have seen their company grow a lot over the years.  You can reach the owners and talk with them. They are very accessible and they will explain things to you. They also send a list of things you could do.  They are very respectful of my wants and needs. If I request something they make sure to do it right.  They take responsibility for their mistakes and learn from them. They are very good and nice. Everyone I have encountered has always been very nice. Both neighbors on either side have used their services.  I continue to recommend their services to anyone.

Margaret E. – Sudbury, MA

 


 

We had a great experience with Madrona Bros. Marcelo made the entire project very easy for us and made sure that we were happy with results at every phase of the project… My husband (who works in construction himself) knew in speaking with Marcelo that he would do the job right and would not cut corners to get in with a lowball bid. They had a common appreciation for the construction aspects, like the depth of the concrete foundation and the amount of crushed stone and sand required to ensure the work would last with minimal maintenance for many years to come. From a design standpoint, I had an idea of what I wanted but couldn't visualize how it would work. Marcelo offered great recommendations and provided me with physical samples and options to ensure I was comfortable with the selections before he ordered them. I appreciated that Marcelo took the time to discuss the pros and cons of each option, made suggestions and gave us the latitude to make our decision. He also ensured that the design was to our liking by laying out the walkway in piping that we could shift, laying out the fieldstone and bluestone designs, marking where the steps in the walkway would go, etc. Marcelo outlined exactly what his crew would do on a daily basis, what we needed to approve and when… Every stage of the project was completed as Marcelo said it would be.

Overall, the experience we had with Madrona Bros. was excellent. The crew showed up on time every day; they were hard working and respectful of our home, family and neighbors. Marcelo was always available when we needed to talk with him, coming over on weekends and early mornings (6 am!) to accommodate our work schedules. We highly recommend Madrona Bros. for masonry work and will be using them in the fall to landscape the front yard!

- Sudbury, MA

 


 

Wish everything in life was as easy as working with Madrona Brothers.  Very quick to respond to request for estimate.  Came to house and had some nice suggestions.  Very responsive to change to permeable pavers.  Quick with estimate that was consistent with other company quotes.  Very clear with time frame for start date… and completion.  They had a nice balance between offering suggestions and respecting your wishes.  It felt like a nice partnership.  Very responsive to calls and questions.  Marcelo would show up most days and give us an update and discuss any potential changes… A crew showed up every day and did a nice job cleaning up.  Very pleased with the final product and would highly recommend them.

Patrick G. - Somerville, MA

 


 

My experience with Madrona Brothers on our patio project was outstanding from start to finish.  I highly recommend working with Madrona Brothers. I worked directly with one of the two co-owners, Marcelo Madrona.  From our first meeting, and throughout the project, Marcelo took the time to explain all the possible options, pros and cons, and recommendations.  He was very patient and sensitive to our need for information to help in making decisions.  This was true not only in developing an estimate and securing a contract, but extended throughout the project, and Marcelo remained available to assist all along the way.  Marcelo was available on-site, and he also returned phone calls and emails promptly and consistently throughout the project.  This high level of attention to the customer and effective communication all added up to give me a lot of trust and confidence in working with Madrona Brothers.

It was also clear from the very beginning that Marcelo was very experienced and knew his business very well.  I really appreciated his attention to detail and his careful explanations of the technical and aesthetic options and choices related to the size, location, materials, and other aspects of the patio installation.  This really built and added to the trust I had in working with Marcelo.  He advised us well on the height of the patio, length and width in relation to landscaping and other features in the yard, and the nuances of slope, pitch, and drainage that would keep water moving off the patio and yard in the right way.  Marcelo knows his materials and advised us well as to the right kind of pavers for our needs.  He also installed structural retaining walls where needed to support the patio for the long term.  Marcelo also recommended and constructed a dry well to direct water from the downspouts away from the patio and adjacent lawn.  Again, he explained the options well and helped us make the right decision.

Madrona brothers was not the least expensive of our estimates, but they provided much more than any other company in terms of structural integrity, materials, and quality of work.  I don’t regret spending a single dollar.  The overall value of our investment was very high.

And finally, I was extremely pleased with the final outcome and the quality of work.  The patio is a huge success.  Not only is it exactly what we wanted, attractive, well designed, artfully installed, and functional, but I also feel it is extremely well-built and made to last.  The dry well is working perfectly.  I couldn’t recommend Madrona Brothers more highly.

Ellen C. - Watertown

 


 

We have been working with Madrona Brothers for eight seasons now, and it has truly been a pleasure!  In that time, Madrona Brothers has provided us both with routine landscaping, as well as a number of larger landscape design/masonry projects.  They have been consistently prompt and reliable with their work, finishing on time, and on budget...No surprises!  The projects that Madrona Brothers have completed on our property are well built and creatively designed.  Vincent and Marcelo have proven to be honest and trustworthy in all of our dealings with them.  We cannot imagine using another landscaping company, and I would recommend them to any homeowner without reservation.

Teri C. - Southborough

 


 

Madrona Bros. enhanced our property with beautiful and practical custom landscaping.  They addressed proactively many challenging aspects of the job including care attention to drainage and settling.  We were most pleased with their efficient and professional workmanship.

Louis & Karen K. - Southborough

 

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Phone: 508-620-9369
contact@madronabros.com
PO Box 530, Framingham, MA 01704

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